Refund policy

At Misky Modest, each abaya is individually tailored and hand-finished with care, ensuring that every garment is truly unique. Because of the bespoke nature of our pieces, we operate a strict no returns and no refunds policy.

Exchanges (UK Customers Only)

We offer a 14-day exchange window from the date of delivery, provided the item is:

Unworn, unused, and in its original condition

Returned with all original packaging, tags, and labels intact

Exchanges are subject to availability. If your requested size, style, or colour is not available, you may exchange for an alternative product of equal value.

International Orders

Unfortunately, we are unable to offer exchanges or refunds on international orders at this time.

Faulty or Incorrect Items

In the rare event that you receive a faulty or incorrect item, please notify us within 48 hours of delivery at info@miskymodest.com
 with your order number and supporting photos.

Once approved, we will arrange either an exchange or issue a store credit.

Refunds

Refunds will only be considered in cases where:

The garment is deemed faulty beyond repair

A replacement or suitable exchange cannot be offered

Approved refunds will be processed back to your original payment method within 7–10 working days.

Important Notes

Customers are responsible for covering return shipping costs unless the item is faulty or incorrect.

We recommend using a tracked delivery service for any returns, as Misky Modest cannot be held responsible for parcels lost in transit.

Items returned outside of the 14-day exchange period will not be accepted.